End User License Agreement

1. What this agreement covers

This agreement is the license for the Cadex Core application software, including the web application at cadexcore.ai, any other application Cadex provides for it, and their documentation and updates (together, the “software”). Cadex Systems (“Cadex”) licenses the software to you. It does not sell it to you.

By accessing or using the software, you agree to this agreement. If you use the software for an organization, you accept it on that organization’s behalf and confirm that you have the authority to do so, and “you” then includes that organization.

The Terms of Service govern the wider service, and this agreement covers the license to use the software. Where the two conflict about that license, this agreement governs. Where an organization has a signed agreement with Cadex, the signed agreement governs over both.

2. Your license

Subject to this agreement, Cadex grants you a limited, non-exclusive, non-transferable, non-sublicensable and revocable license to access and use the software for your organization’s internal business purposes, for the people its account covers.

The license runs while your organization’s account is open and while you keep to this agreement. All rights this agreement does not grant are reserved.

3. What the license does not allow

You may not, and may not help anyone else to:

• copy, modify or create derivative works of the software, beyond what the law allows despite this term;
• reverse engineer, decompile or disassemble the software, or try to derive its source code, models or prompts, except where the law expressly permits it;
• rent, lease, lend, sell, sublicense, distribute or host the software for anyone outside your organization, or run it as a service bureau;
• remove or obscure any copyright, trademark or other proprietary notice;
• get around permissions, usage limits or security measures, or reach another organization’s tenant or data;
• use the software to build or train a competing product, or publish a benchmark of it without Cadex’s written permission;
• extract data from the software’s interfaces by automated means, beyond what those interfaces are built for;
• use the software in a way that breaks the law, infringes anyone’s rights, or breaches the terms of a connected product.

The acceptable use section of the Terms of Service applies as well.

4. Who may use the software

Access is granted per person. Your organization’s administrators decide who joins its workspace, and sign-in details belong to one person rather than to a team. You are responsible for activity under your account, and for telling Cadex at discovery@cadexhq.com if you think someone has used it without permission.

5. Your data and the tools you connect

Your organization’s data stays your organization’s. The license it gives Cadex to host and process that data, and the way a connected tool is authorized, are set out in the Terms of Service and the Privacy Policy. This agreement does not change either one.

What the software syncs from a connected tool is scoped by the connection it came through. A connection an administrator shares with the company puts what it syncs in front of every member of that workspace, including material a member might not be able to open in the tool itself. Share a connection with that in mind.

6. AI output

The software uses AI to answer questions and to run agents that can act in connected tools. Output can be wrong or incomplete, including when it cites a source. Check it before you rely on it, and keep a person accountable for decisions that carry weight. Your organization decides which actions its agents may take and is responsible for those actions.

7. Updates

Cadex runs the software as a hosted service and updates it regularly, which can add, change or remove features. Updates are part of the software and this agreement covers them. Where a change calls for wider permissions on a connected tool, those permissions are granted through that tool’s own authorization screen.

8. Availability and support

Cadex supports the software by email at discovery@cadexhq.com. Uptime commitments, response times and other service levels apply where a signed agreement sets them out. The software can be unavailable at times, including during maintenance and during outages at the companies whose products it connects to.

9. Ownership and feedback

Cadex and its licensors own the software, including its code, design, models, prompts, names and logos, along with the intellectual property rights in them. This agreement grants a license and transfers no ownership.

If you send feedback or suggestions, Cadex may use them without any obligation to you.

10. Components from other companies

The software includes components licensed from other companies, open source components among them. Where an open source license grants you rights that this agreement restricts, that license governs for that component. Cadex sends the list of those components and their licenses on request at discovery@cadexhq.com.

11. Ending the license

You can stop using the software at any time. To close your organization’s account, email discovery@cadexhq.com.

Cadex may suspend or end the license if you breach this agreement, if suspension is needed to protect the software or the people using it, or if the law requires it. Cadex gives notice when it reasonably can.

When the license ends, stop using the software. Data is deleted as the Privacy Policy describes. The sections on ownership, disclaimers, limitation of liability and governing law continue to apply after the license ends, along with any other section that by its nature should.

12. Disclaimers

The software is provided “as is” and “as available.” To the fullest extent the law allows, Cadex disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title and non-infringement. Cadex does not warrant that the software will be uninterrupted, secure or error-free, or that any output will be accurate or complete.

13. Limitation of liability

To the fullest extent the law allows, Cadex will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or goodwill, arising from or related to the software, even if Cadex was told such damages were possible. Cadex’s total liability for all claims related to the software will not exceed the amount your organization paid Cadex for the service in the 12 months before the event that gave rise to the claim.

This limit and the one in the Terms of Service are a single limit, and claims under both count against it together.

Some jurisdictions don’t allow certain warranty disclaimers or liability limits, so parts of this section and the one before it may not apply to you.

14. United States government users

The software is “commercial computer software” and its documentation is “commercial computer software documentation,” as those terms are used in FAR 12.212 and DFARS 227.7202. A United States government end user receives the rights set out in this agreement and no others.

15. Export and sanctions

Use of the software is subject to United States export control laws and sanctions. You confirm that you are not located in an embargoed country and are not on a restricted party list, and you agree not to use or make the software available in breach of those laws.

16. Governing law

Florida law governs this agreement, without regard to its conflict of laws rules. Any dispute arising from this agreement or the software must be brought in the state or federal courts located in Broward County, Florida, and you and Cadex consent to those courts’ jurisdiction.

17. Changes to this agreement

Cadex may update this agreement, and the date at the top of the page shows when it last changed. Before a material change takes effect, Cadex tells organization administrators by email or in the software. If you keep using the software after a change takes effect, you accept the updated agreement.

18. General

Entire agreement. This agreement, the Terms of Service, the Privacy Policy and any signed agreement between your organization and Cadex make up the entire agreement about the software.

Severability. If a court finds part of this agreement unenforceable, the rest stays in effect.

No waiver. If Cadex doesn’t enforce a term right away, it keeps the right to enforce it later.

Assignment. You need Cadex’s written consent to transfer this agreement. Cadex may transfer it as part of a merger, acquisition or sale of assets.

Notices. Cadex sends notices by email or in the software. Send notices to Cadex at discovery@cadexhq.com.

19. Contact

Send questions about this agreement to: